2019 Conference Program

24th Annual Conference

 

Innovation in Certification 2019: Conference Program

Innovation in Certification is a two-part event with separate registrations available for the Trainers Workshop held on Tuesday, and the Conference held on Wednesday-Friday.

Programming incorporates interactive discussions, networking breaks, general sessions, and evening networking events, each offering opportunities to exchange ideas with attendees and presenters.

 

Trainers Workshop – Tuesday, January 8, 2019

8:30 AM
5:00 PM

Special 2019 Trainers Workshop to Feature IACET
Last year's attendees raved about his energy and insight, and we are pleased to welcome Joe McClary from the International Association for Continuing Education and Training (IACET) to lead the 2019 Trainers Workshop. Adapted from IACET's "train-the-trainer" program, this interactive workshop will provide insights and strategies to enhance adult learning, identify and teach different personality types, measure learning, and more. Attendees will also receive sample course design documents, evaluations, and checklists to kick-start the development of their next program.

The Trainers Workshop will run from 8:30 AM to 5:00 PM with a two hour lunch break mid-day.

Separate Registration Required.

Conference Welcome – Tuesday, January 8, 2019

5:30 PM
8:30 PM

Innovation Celebration
Greet your colleagues during a relaxed evening of dinner and drinks on the conference hotel's patio along historic Liberty Street.

First-Time Attendee Welcome – Wednesday, January 9, 2019

7:30 AM
8:30 AM

First-Time Attendee Breakfast
First-time attendees: start your conference off right with a hot breakfast, meet ABC leadership, and discover tips and tricks for a successful conference from seasoned pros. By invitation only.

Draft Agenda:  Conference Day 1 – Wednesday, January 9, 2019

8:30 AM
8:50 AM

Opening General Session
Paul Bishop, CAE – ABC President & CEO

8:50 AM
9:50 AM

Defining & Defending Certification
Denise Roosendaal, CAE – Institute for Credentialing Excellence
2019 promises to see more state legislatures considering bills that would
undermine professional certification programs. After reviewing recent anti-occupational licensing and anti-certification initiatives introduced in state legislatures around the US, we'll dive into strategies and resources you can use to educate the public and policy makers about the value of certification, as well as to defend against an attack on your program.

9:50 AM
10:20 AM

Exhibit & Networking Lounge
Network with your peers and investigate our Exhibitors’ solutions.

10:20 AM
11:15 AM

An Action Plan to Enhance Operator Credential Portability
Steven Garner, PMP – California-Nevada Section, AWWA

As the Federal Trade Commission pushes for occupational license portability and a wave of retirements threatens labor supply in the water industry, it's time to build an action plan to achieve broader recognition of industry certifications. Join this interactive workshop to get started TODAY!

11:15 AM
1:00 PM

Annual Business Meeting Luncheon
Bill Sullivan; Chris McCord; & Paul Bishop, CAE – ABC
Join ABC for lunch and updates on the business of the Association with a beautiful view of Savannah from one of the highest points in the city—The DeSoto’s 15th floor Harborview Room.

1:00 PM
2:45 PM

Beating the Workforce Woes
John Rowe, PhD – Office of Water Programs at Sacramento State

Dan DeMoss – California Rural Water Association
Paul Spina – New England Interstate Water Pollution Control Commission
George Haynes II – Florida Gateway College
Nancy Horan – Colorado Department of Public Health & Environment
Chad Weikel – American Water Works Association

Peter Brooks, MPP, MBA waterTALENT
With an aging workforce and few pathways to entry, the water industry faces a crippling shortage of qualified workers over the coming decade. Join us for a tour of these model programs and initiatives blazing a trail for tomorrow’s operator:

  • California Rural Water Association’s implementation of a DOL-approved apprenticeship program,
  • Various New England wastewater management school programs developing the next generation of managers for the industry,
  • Florida Gateway’s successes preparing high schoolers and young people for careers as certified operators,
  • Colorado DPHE’s response to legislation mandating that credentialing be streamlined for veterans,
  • AWWA’s Veterans Workforce Initiative designed to help veterans secure jobs in the water industry through resources and assistance designed for veterans and employers, and
  • waterTALENT's lessons learned for engaging senior, licensed, experienced operators after retirement.
2:45 PM
3:00 PM

Exhibit & Networking Lounge
Network with your peers and investigate our Exhibitors’ solutions

3:00 PM
5:00 PM

Tech Tools for the Certification Process
Heather Richards – PSI Services Inc.
Kalpna Solanki, Heather Reynolds, & Stephanie Hall – British Columbia Environmental Operators Certification Program
Nancy HoranColorado Department of Public Health & Environment
Kate Cook & Rajesh Balasubramanian, MCA LaunchIT

Megan Baker, CAE – ABC

Explore services and technologies to drive efficiency for your certification program,
including:

  • PSI's enhanced test administration network and services;
  • British Columbia Environmental Operator Certification Program's new CRM system designed for classification, certification, and training needs; and
  • Colorado Certified Water Professional Program's new online training unit approval system and course catalog.

Then, roll up your sleeves to help update and re-design ABC's online "Compare Certification Programs" tool which provides details on nearly 150 operator certification programs across the world.

Evening Networking – Wednesday, January 9, 2019

   

Savannah Night Out
Exchange Conference “Ah-Has” and grow your professional network while exploring and dining around Savannah. Stop by the Exhibit & Networking Lounge to make your plans.

Draft Agenda:  Conference Day 2 – Thursday, January 10, 2019

7:30 AM
8:30 AM

Breakfast with Exhibitors
Jumpstart your day with a hearty breakfast, “Ah-Has” shared with colleagues, and innovations from Exhibitors.

8:30 AM
9:30 AM

No One Told You Life Was Gonna Be This Way: Achieving Course Approval Across State Lines
Kip Duchon, PE & Tracy Boehmer, PE – Centers for Disease Control and Prevention
Jill Wallitschek – University of Illinois
One state deems a course too long, another says it’s too short, and their neighbor asks you to collect social security numbers. Even with a solid instructional design foundation, hurdles to achieving broad course approval hinder the development of and limit operators’ access to quality continuing education. Take a look under the hood of the CDC’s new Fluoridation Learning Online built to IACET accreditation standards, gain insight from the University of Illinois’ recent experience working with regulators to gain a course approval, and then come together with your colleagues to begin breaking down barriers.

9:30 AM
9:45 AM

Exhibit & Networking Lounge
Network with your peers and investigate our Exhibitors’ solutions.

9:45 AM
10:30 AM

A Look into the Water Sector’s Policy Future
Adam Carpenter, MS – American Water Works Association
Join a discussion on goals, priorities, and policy issues relevant to the water sector.

10:30 AM
11:30 AM

More than a Trivia Question: Enhancing Operators’ Regulatory Literacy
Jeff Oxenford – Rural Community Assistance Partnership
Spring-boarded by a review of existing tactics, attendees will collaborate to outline a model approach to building regulatory literacy among operators.

11:30 AM
1:30 PM

Lunch Break
The Savannah historic district offers a variety of cuisines within easy walking distance of the conference hotel.

1:30 PM
3:30 PM

Influencing Exam Outcomes
Mary Howell – Backflow Management Inc.
Alan Cranford, PO – Murfreesboro Water Resource Department
Molly Price & Meredith Buttler – South Carolina Environmental Certification Board
Andrew Falcone, PhD – PSI Services Inc.

What defines a successful, competent operator? What factors influence an operator’s likeliness to pass a certification exam? Why are first-time and repeat test taker outcomes so different? How can we help operators prepare for their exams? This panel will dig into these questions with an analysis of more than 18 months of post-exam survey data collected by the South Carolina Environmental Certification Board.

3:30 PM
4:00 PM

Dessert in the Exhibit & Networking Lounge
Enjoy a sweet treat while exploring our Exhibitors’ solutions!

4:00 PM
4:30 PM

Data Forensics for Test Security
Rory McCorkle, PhD, MBA, CAE, SPHR, PMP, NPDP – PSI Services Inc.
As efforts to subvert exam security become more sophisticated and high tech, so must the mechanisms we utilize to detect cheating. Join us for a look into the advanced forensic methods PSI is employing to safeguard exam content and the integrity of exam results.

4:30 PM
5:00 PM

ABC’s Annual Awards Ceremony
Chris McCord – 2019 ABC Chair

Evening Networking – Thursday, January 10, 2019

6:00 PM
9:00 PM

Closing Celebration at the Georgia State Railroad Museum
Sponsored by PSI Services Inc.
Tour historic railcars, try operating a pump trolley, and watch a blacksmith demonstration as ABC takes over the Georgia State Railroad Museum for Thursday’s Closing Celebration. This is a special opportunity to swap Ah-Ha Moments with colleagues while getting an up-close and personal look at Savannah’s unique history. Complimentary snacks, desserts, and an open bar will be provided, with additional choices available for purchase from visiting Savannah food trucks.

Draft Agenda:  Conference Day 3 – Friday, January 11, 2019

8:30 AM
9:15 AM

Making it Stick! Engagement Strategies for Active Learning
Pam Murawski – Office of Water Programs at Sacramento State
Think back to when you learned how to ride a bike. You probably didn't master this skill by listening to a series of riveting PowerPoint lectures on bike riding. Instead, you tried it out for yourself, made mistakes, fell down a few times, picked yourself back up, and tried again. And you never forgot how to ride. What if classroom learning was a little more like learning to ride a bike? In this session, we will explore teaching strategies that engage students and make learning stick. A take-home packet of strategies to increase cognitive engagement, knowledge retention, and collaboration will be included.

9:15 AM
9:45 AM

Using SDWIS Data to Target Training and Technical Assistance
Jeff Oxenford – Rural Community Assistance Partnership
An evaluation of five years of data from the EPA’s Safe Drinking Water Information System revealed the most common violations, the difference in rates of violations between large and small systems, and a change in the number of public water systems. Get the details and learn how RCAP is using this information to better understand compliance challenges facing small systems and to better target training and technical assistance.

9:45 AM
10:15 AM

The State to State Domino Effect – The Water Loss Movement
Steve Cavanaugh, PE – Cavanaugh
With insights from the California regulatory program and participating utilities, learn how states are navigating the political, regulatory, and funding landscape of water loss control to assure industry adoption and sustained increases in utility technical, financial, and managerial capacity.

10:15 AM
10:30 AM

Networking Break

10:30 AM
11:00 AM

EPA Update
Matthew Reed & Leslie Temple – United States Environmental Protection Agency
Join us for an overview of projects and plans from the national workforce development workgroup, and ongoing operator certification initiatives.

11:00 AM
11:55 AM

An Evaluation of System and Facility Classification Needs
David Kurz, PE – Colorado Department of Public Health & Environment
Andrew Falcone, PhD – PSI Services Inc.
ABC Representatives
With newer technologies taking hold and systems becoming more complex than ever, is it time to update the industry’s system and facility classification methods? After gathering some perspective from the Colorado Department of Public Health & Environment who recently completed an update to their classification models, this session will be an opportunity to discuss important considerations and priorities as ABC explores an update to its models.

11:55 AM
12:00 PM
Closing

 

Thank You, 2019 Sponsors!

 

     

     
 
                     
                     
 
                     

         
 
                     

                 
 waterTALENT    Rural Community Assistance Partnership    CEU Plan